2G Careers

(Michigan)

Are you a trained professional with electrical & technical skills, and eager to grow? If you are enthusiastic about preserving our planet through innovative energy solutions, you will find passion and drive in your work at 2G as a field service technician.

Essential Job Functions:

• Efficient in PLC & Controls / Switch Gears Onsite or remote troubleshooting and repair of natural gas and biogas reciprocating piston engines.
• Knowledge and experience with power generation and or CHP equipment are a must.
• Ability to troubleshoot all ancillary components such as fuel systems, motors, pumps, Hydronics, switchgear, relays, protective relays, and PLCs.
• An understanding of gaseous fueled (natural gas, biogases, propane) reciprocating engines, 24VDC controls, and medium to high voltage electrical generation equipment is essential.
• Candidates should be customer service-focused and capable of working alone or with other team members.
• Candidates must be organized, analytical, and possess the skills to diagnose and repair malfunctions.
• Communication with customers and colleagues via phone, email, text, and in-person is required.

Additional responsibilities of the position include:

• Emergency repairs
• Scheduled preventive maintenance
• Major engine overhauls and their ancillary equipment involved in electrical and mechanical testing, as well as calibrating various equipment (Will frequently work with electrical schematics and wiring diagrams IP networking systems)

(St. Augustine, FL)

The Service Coordinator is one of the key liaisons between the customer's needs and the Service Department. This position works closely with the Service Manager and all CHP Service Technicians. This position is involved in various administrative tasks and assists with logistics, purchase orders, invoicing, and providing quotes using Microsoft Navision and CRM. 

Essential Job Functions: 

• Responsible for assisting all internal and external customers, while always maintaining a positive customer-oriented attitude.
• Responsible for being the first point of contact in assisting all customers (daily, calls, parts, technical support, etc.) Assess and direct customer support requests to the appropriate operators and field service technicians.
• Assist Service Manager with Daily Technician Scheduling.
• Directs critical cases that are difficult to solve to appropriate specialized personnel, when necessary, as well as responding to questions (both verbally and written).
• Regularly improve and update product knowledge by participating in educational and product training opportunities.
• Creates quotes and proposals to customers for service-related issues.
• Assists with processing customer spare parts orders.
• Maintains Navision service orders for input for invoicing and data management for the department.
• Manages and organizes technician Field service reports, expenses, shipping costs etc., and documents all pertinent information, on a Service order basis.
• Prepares purchase orders and submits to vendors as required.
• Assures all orders/costs are reviewed for accuracy and allocated to correct posting groups.
• Review work/sales orders with the Senior Service Administrator and Service Manager for accuracy prior to invoicing the customer.
• On a weekly basis, review, prepare and finalize service and part orders prior to converting to invoices.
• Collaboration for service labor/internal services (PM).
• Send invoices directly to customers.
• Assist customers who have inquiries regarding invoicing in a friendly, courteous, and efficient manner and ensure a resolution is communicated.
• Perform other duties and tasks as assigned.

(California)

Business Developer is an energy industry sales professional working across California to identify, qualify, and nurture new customers for 2G’s globally recognized combined heat and power systems. The Business Developer delivers value by (1) seeking out and identifying new opportunities in California for energy users to increase resiliency and save on energy with 2G’s highly efficient Combined Heat and Power solutions and (2) working closely with the Western Regional Sales Manager to deliver world-class proposals to qualified customers and assist with closing equipment orders.

Essential Job Functions:

• Maintain and organize an annual book of business in the State of California.
• Actively look for customers and develop new business opportunities with target customers.  
• Be a subject matter expert and brand ambassador for 2G Energy across the local market.
• At the direction of the Regional Sales Manager, coordinate and manage customer interactions, and the presentation of 2G technical and commercial proposals.
• Facilitate the collection of customer information/data to support the feasibility study process.
• Attend site walk-throughs and other in-person customer assessments.
• Engage engineers, policymakers, associations, and other industry stakeholders to tell the 2G story and keep in tune with local market trends.
• Attend and/or coordinate events to draw new customers and relationships in CHP; including but not limited to hosting webinars, and lunch & learn events to bring awareness of 2G, attracting new partners and customers.
• Understand 2G Energy’s offerings, standards, and database collection system (“my.2-g.com”).
• Cold outreach to targeted accounts
• Follow-Up on Leads from marketing and other sources.  
• Build a solid pipeline of projects to meet or exceed the targets.
• Update CRM to share information throughout the organization.
• Research incentives, grants, and other industry activity.
• Participate in sales team calls, training, and events.
• Demonstrate compliance with 2G policies and procedures including participation and ongoing job-related training.
• All other duties as required 

Education and Experience:

• Minimum Bachelor's Degree OR (5)years equivalent work experience.
• Two (2) years of experience in the energy industry in California.
• A valid driver’s license is required.
• A valid Passport is required

(St. Augustine, FL)

This position is Part-time, and the main role is general administrative duties, accounting tasks, and special projects. This combined function provides many opportunities for a skilled multi-tasker. This function is closely connected to and cooperates with all departments of the organization. The job holder will perform a variety of accounting, administrative and clerical duties. 

Essential Job Functions: 

• Assists Controller, Accounting Assistant, and Admin as needed and directed. 
• Perform administrative, clerical functions as needed and directed. 
• Assists the company in any necessary duties to achieve company goals. 
• Assist on special projects. 
• Sorts and distributes internal and external mail. 
• Performs other related duties as assigned. 

(This description contains the information necessary to describe and evaluate the job. It should not be construed as a detailed description of all work performed but indicates the kinds of duties and skills expected.)

Skills Required: 

• Excellent written and verbal communication skills. 
• Excellent people and interpersonal skills. 
• Excellent mathematics, communication, time management, and typing. 
• It is also important to have an excellent grasp of English grammar and spelling, work well with others, and be detail-oriented. 
• Microsoft Office know-how including spreadsheet and data management at a highly proficient level. 
• Knowledge and experience with Navision Software are a plus. 
• Ability to maintain a high level of accuracy in preparing and entering information. 
• Must present a positive, professional, and team player attitude. 
• Must be flexible and able to adapt to change quickly. 
• Excellent phone manners, the ability to multi-task and make good decisions. 

Education and Experience: 

• Associates degree from a college or related work experience.
• Acute attention to detail.
• Strong organizational skills.
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Ability to understand and follow written and verbal instructions.

(St. Augustine, FL)

We are searching for a committed, deadline-driven sales intern to join our sales team. The sales intern will complete all tasks assigned by the manager, including conducting market research, identifying business opportunities, generating sales leads, making cold calls, participating in meetings, and assisting the Sales department wherever possible. You should be able to take instruction and work unsupervised when required.

The ideal candidate will initiate, coordinate, and execute support to the sales and marketing team.

Essential Job Functions: 

• Distributes professional E-mails to potential leads using individual initiative and as assigned.
• Proactively establishes, and maintains a highly organized filing system; files correspondence and other records.
• Maintains accurate records in CRM.
• Learns and assists with the creation of sales quotes to support the team as needed.
• Assists in coordinating trade shows and other event participation as required.
• Facilitates distribution of sales information across the team as part of the follow-up to specific sales calls, either in response to cold calls or at the direction of the sales representative.
• Assists in the development and implementation of department systems and procedures as needed.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Assists with special projects as assigned.

(St. Augustine, FL)

This position will lead in strategy development, and drive service sales proposal efforts, including coordinating input from other internal departments during the sales campaign process, drafting and reviewing proposals to meet internal and external customer requirements, and ensuring that all documents properly reflect 2G business and legal objectives. You will be frequently involved in customer negotiations, including travel to customer sites in both Canada and the USA.

Essential Job Functions: 

• Provides initial review, generation, evaluation, and approval of complex bids/proposals and contracts. 
• Ensures bids/proposals and contracts are in line with the company’s overall business practices, pricing strategies, business goals, and margin objectives. 
• Proposes potential solutions to support business challenges to the leadership team. 
• Structures, drafts, and negotiates complex LTMA proposals/contracts between the company and customers and/or partners. 
• Responsible for maintaining and optimizing strategies, processes, and procedures, to achieve the Contract management organization objectives. 
• Will demonstrate clear negotiation experience and understanding of financial costing and internal reporting methods. 
• Will strongly collaborate with all departments to ensure pricing consistency and ensure proposal accuracy and market competitiveness. 
• Will collaborate and cooperate with the global headquarters to communicate local market demands and lifecycle expectations, end-customer experiences, and to bring experiences and lessons from the HQ to the North American market. 
• Advises and trains sales, and other internal departments on business practices and contractual issues. 
• Approaches complex problems and issues requiring research, creativity, and the development of new strategies for evolving business needs. 
• Administers, manages, and communicates contracts from the sales cycle through delivery, including approval of business and legal terms, contract activation, contact imaging, and contract database. 
• Provides front-end expertise to internal and external customers on transaction structuring and drafting as it impacts administrability, payment, and repayment mechanisms, covenant and security administration, and post-signing risk mitigation. 
• Transfer commercial information to the relevant individuals in the service department upon successful LTMA negotiations. 
• Reviews and implements the insurance requirements for each contractual obligation and actively monitors. 
• Oversees the maintenance of contract files and database. 
• Provides necessary reports and project status information to management and other appropriate staff.