Remote

We are seeking a Demand Response Service Manager to support the Demand Response Business Director in the day-to-day management of after-sales service and customer support operations. This role serves as a key point of contact for direct end-use customers, distributors, and demand response aggregator partners, ensuring responsive service, effective communication, and successful ongoing support of 2G’s demand response programs and solutions.

Essential Job Functions:

• Oversees all the administrative needs, including all invoicing, customer feedback, and Purchase Orders
• Ensures all warranty invoicing, to internal and external customers, is completed
• Supplies all documents and reports needed to the Service or Branch Manager
• Provides Commissioning and Installation Support
• Provides technical support and troubleshooting with internal and external customers
• Develops and manages a yearly budget for the Field Service operation
• Works closely with the Demand Response Business Development Manager in policy matters as they pertain to the field service operations
• Consults with the Demand Response Business Development Manager in reaching an agreement on annual departmental objectives and carries out programs to reach the set objectives
• Collaborates to schedule field technicians into respective training available to ensure technicians have current and necessary skills
• Provides any safety equipment and training to all field service technicians as needed
• Works with customers to resolve concerns about service work
• Provides quotes to internal and external customers
• Recommends the most cost-effective repair procedure and guidelines to all customers
• Handles and executes warranty in the best interest of the company
• Make long and short-range plans on equipment and tooling, and make recommendations to the Demand Response Business Development Manager
• Maintains and executes good housekeeping and safety in the work area for the best possible image of the company and the safety of the employees

The above duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education & Experience:

• High school diploma or equivalent or vocational education is required
• Bachelor’s degree is Preferred

Want to Apply? All you will need is the following:

• Cover Letter
• Resume

New York / New Jersey / Pennsylvania / Connecticut / California / Ohio

We are seeking experienced professionals with mechanical, engine, electrical & technical skills who are eager to grow! 

If you are enthusiastic about preserving our planet through innovative energy solutions, you will find passion and drive in your work at 2G as a service technician.

Knowledge of engines and experience with power generation or CHP equipment is essential.

Want to Apply? All you will need is the following:

• Cover Letter
• Resume

Puerto Rico

We are seeking experienced professionals with mechanical, engine, electrical & technical skills who are eager to grow! 

If you are enthusiastic about preserving our planet through innovative energy solutions, you will find passion and drive in your work at 2G as a service technician.

Knowledge of engines and experience with power generation or CHP equipment is essential.

Want to Apply? All you will need is the following:

• Cover Letter
• Resume

Fontana, CA

We are seeking an experienced operations professional to lead the creation and management of key operational and financial reports that support service team performance and decision-making. This role plays a central part in Inventory management, parts ordering and procurement, receiving, inspection and distribution, purchase orders, invoicing and revenue tracking, support field technicians with part looks up and preparing customer quotes. The position requires strong system proficiency, working extensively with Microsoft Navision and CRM platforms to ensure accuracy, efficiency, and cross-functional alignment.

Education & Experience: 

5–8 years of progressive experience in operations, parts coordination, service administration, or supply chain–related roles

• Knowledge of mechanial/electrical parts ( ideally in engines, generators and balance of plant equipment)

• Proven experience supporting service or field operations, including parts logistics, purchase orders, invoicing, and quote preparation
• Strong working knowledge of ERP systems (Microsoft Navision or similar) and CRM platforms
• Demonstrated ability to manage operational and financial reporting with a high level of accuracy and attention to detail
• Experience working cross-functionally with service, finance, sales, and logistics teams
• Background in industrial, energy, manufacturing, or technical service environments preferred
  

Want to Apply? All you will need is the following:

• Resume

Fergus & London, Ontario

Experience:

• Mechanics, electrical work, millwrighting, or strong technical aptitude (experience with 4‑stroke engines is an asset)

• Serve as the primary on-site representative of 2G for our customers
  
  

We offer:

• OEM factory training provided on 2G, MTU, Jenbacher, and MWM systems (in Germany, Austria, and Florida)
  
  
• Company-provided service vehicle, specialty tools, and safety equipment
  
  
• Annual tool allowance
  
  
• All work clothing is provided
  
  
• Comprehensive benefits package with RRSP matching
  
  
• Career development support, including reimbursement for professional development and tuition
  
  
• Paid travel time to and from home; overtime paid after 8.75 hours per day
  
  
• Paid on-call rotation
  
  
• Competitive hourly rate from $25–$50 per hour, based on experience

Want to Apply? All you will need is the following:

• Cover Letter
• Resume

Apprenticeships & Internships

St. Augustine, FL & Fergus, ON

As 2G continues to grow, we are looking for hungry, energetic team members who would love an opportunity to join our industry and make a difference in the energy transition. Get a head start in your career for sustainability and resiliency by joining our team as an intern.

Interested and want to learn more or want to apply?

Email your resume and cover letter with your interests and aspirations to our HR Manager, Krista Osborne, at k.osborne@2-g.com.