Service & Maintenance

2G service. Reliable and fast.

2G offers a leading edge service concept so that every 2G power plant runs permanently and with maximum efficiency. Service is supported by the 2G Remote Controlling System for automated remote diagnosis, control and maintenance.

 

Automated remote diagnosis.

2G has expanded servicing via remote access to the plant control system by adding an innovative module: 2G Remote Controlling System. The key to this concept is automated remote diagnosis of all the plant parameters. If a technical disruption is looming in a 2G power plant, it is automatically reported online to the 2G service center without delay. This is carried out without the operator needing to take any action.

With the relevant system parameters, the system also reports a suggested solution.An employee in the 2G service center initiates the appropriate measures immediately to ensure that the plant continues to operate. Fast and reliable!

 

Premium service contract. Complete cost control.

2G offers various service contracts. With a premium service contract, an operator of a 2G power plant is well protected. No additional costs arise as a result of maintenance and repair work (including all spare and wear parts). Subsequently, the operator retains full cost control.

 

2G service team. Professional maintenance around the clock.

A comprehensive service network and an extensive spare parts warehouse form the basis for a professional on-site maintenance and repair service. 2G service vehicles and specially trained service partners ensure our guaranteed high plant availability.

  • Fast and reliable service
  • System availability guarantee of 92%
  • 24/7 remote monitoring of the system condition
  • Flexible Service contracts tailored to suit customer’s needs
  • Spare and wear parts available within 24h
  • Comprehensive network of experienced service technicians